2025 - Intercultural Communication and Cultural Humility

Please read the important information on expectations and logistics of this course below:

• Use the menu on the left to navigate to “Modules”.

• Step 1, Communication and Humility Pre-test (~5 minutes), is available to you immediately. Please take this pre-test and answer to the best of your ability.

• Next review Step 2, the World Apart. 

• Step 3, take the Communication and Humility Post-test (~5 minutes).

Learning Objectives

1. Become familiar with the issues and challenges in providing care especially when the clinician and patient are from different cultures and speak different languages.
2. Understand how discrimination and mistrust affect patients’ interaction with physicians and the health care system.
3. See the value in using the explanatory models to help understand the patients’ perspectives of their “illness” as compared to the clinicians’ understanding of the “disease.”
4. Develop a greater sense of curiosity, empathy, and respect for patients who are culturally
   different.
5. Become motivated to improve communication skills, develop cultural humility and
   better understand cultural competence.